Privacy Policy
This website is operated by Erth Product Development Inc. ("us", "we", or "our"). We're committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and the choices you have.
Information we collect
To fulfill your order, we collect:
Your name
Your billing and shipping address
Your email address
Your phone number
Your order history
We don't collect or store any other personal information about our customers. We do not store any payment card details — see the Payment Security section below.
How we use your information
We use your information to:
Process and ship your order
Provide customer service related to your purchase
Send you occasional updates about new products, promotions, and news (only if you've opted in — you can unsubscribe at any time)
Sharing your information
We share your information only with the service providers we use to fulfill your order — for example, our payment processor and shipping carriers. These providers receive only the information needed to do their job, and they are bound by their own privacy obligations.
We do not sell or rent your personal information to third parties.
Payment security
Online payments are processed externally by Stripe, a global payments provider that maintains PCI DSS compliance. Card details are entered directly into Stripe's secure checkout and are never seen, stored, or processed by Erth Product Development Inc. We have no access to your card details and cannot make additional charges to your card.
Cookies and web analytics
This site uses web analytics and remarketing tools to understand how visitors use the site and to show relevant advertisements outside of erthplay.com. These tools use cookies — small files stored in your browser — and may collect limited information such as your IP address. This data is used for aggregate reporting and cannot be used by us to personally identify you.
You can refuse cookies by adjusting your browser settings, though some site features may not function fully. You can also opt out of personalized advertising directly through services like Google Ads Settings.
Your rights
You have the right to:
Request access to the personal information we hold about you
Request that we correct any inaccurate information
Withdraw your consent to marketing communications at any time
Request that we delete your personal information, subject to any legal obligations we have to retain it
To exercise any of these rights, email us at hello@erthpd.com.
Data retention
We retain your personal information for as long as needed to fulfill your order, provide customer support, and meet our legal and accounting obligations. After that, we delete or anonymize it.
Contact us
If you have any questions about this Privacy Policy, how your information is handled, or to exercise any of your privacy rights, please contact us at hello@erthpd.com.
Changes to this policy
We may update this Privacy Policy from time to time. The most current version will always be posted on this page.